Mon Consulting strives to be the best third-party management system assessment company in Ukraine and region and undertakes to constantly provide friendly, efficient and high-quality services to our clients in every aspect.
Mon Consulting is aware that compliance with quality standards in our work and the effective management of our clients, personnel and certification process are vital for our activities, our reputation, our professional honesty and to satisfy our clients.
Thus, our quality policy is determined and guided by the following principles and management behavior:
- Strengthening the brand Mon Consulting at the UK and international market by joining and membership in international organizations, obtaining and maintaining appropriate powers, recognition and accreditation, among other things;
- The development of the spirit, which is both friendly and professional;
- Obligations to always provide customers with a high level of service, quickly and efficiently processing customer requests and realizing what is important to them; Comply with our obligations to meet our customers, our community and authorities; Make sure our systems meet the requirements of ISO 17021 and all other laws applicable to the company’s effective and efficient activities;
- The obligation to continuously improve the quality of our services by improving our internal rules, policies, procedures and staff training to exceed customer expectations;
- Provide staff with the necessary resources and powers necessary to perform their duties; Careful selection of external providers;
- Continue to build, create opportunities and develop the competence of staff and auditors, reliability and encourage them to fully develop their potential through the availability of training, development and progress programs
- Show strong management support and participation in the full use of talents and staff resources to support a highly competent and motivated team and maximize the company's efficiency;
- Make conscientious efforts to comply with and maintain commitments to the quality and service of our customers;
- Develop, implement and maintain internal rules that ensure a safe, safe, and healthy work environment for our staff, as well as internal rules that ensure the protection of our environment;
- Continue to look for technological progress and practical solutions in our business operations to reduce energy consumption, the amount of paper and office waste produced.
This policy is our statement of commitment. He is known, reported, understood and used in the whole company and periodically reviewed. Any change in the relevant aspect of the status and activities of our company is duly notified to the regulatory authority and the accreditation body.